Shipping Charges
Your total shipping charges will automatically compute during checkout prior to the completion of the order.
Delivery Time
Delivery estimates exclude weekends and holidays. Unless we foresee potential delays, orders will be processed within 2-3 days to be ready for delivery. Cole Haan reserves the right to hold any order for suspected fraud and/or billing and shipping validation. Affected customers will be notified by Cole Haan Customer Service.
Once your order is shipped out, please expect item/s within 7-14 business days, depending on your delivery address, after the order leaves the warehouse.
NCR: 7 business days
Luzon: 7 - 10 business days
Visayas and Mindanao: 11 - 14 business days
Orders are shipped from Monday to Saturday, 9am - 5pm, excluding national holidays. All deliveries must be signed upon receipt.
Additional Information
In-Store Pickup
The In-Store Pickup option offers the convenience of placing online orders and picking it up at a selected Cole Haan store convenient for you.
Available at the following branches:
Cole Haan Glorietta 4 - Ground Level
Cole Haan SM North Edsa - Ground Floor
Cole Haan S' Maison Conrad - 1st Level
Cole Haan Powerplant Mall - Ground Level, Powerplant Mall, Rockwell Center
Cole Haan Festival Mall - Upper Ground Floor (New Wing)
Cole Haan Aura - Upper Ground Floor
In-Store Pickup Schedule
After order placement, pickup day/time can be chosen. Your order will be available for pickup 3 business days after the order is placed. Please bring your pick-up email and a government photo I.D. to pick-up your order. When you arrive at the store, please speak to a store associate to assist you when picking up your order.
Day of order |
Start of pick up day option |
Monday |
Thursday |
Tuesday |
Friday |
Wednesday |
Monday |
Thursday |
Tuesday |
Friday |
Wednesday |
Saturday - Sunday |
Thursday |
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